jessie et Laurent Ribbon
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To help get your question answered, please select from the categories below. Once you do, a list of commonly asked questions will appear. If you see your question, click on it and the answer will appear. If your questions are not addressed or if the answer was not sufficient, please contact us. We appreciate your questions and comments, because the next time someone is looking for the information you are seeking, they will then find it in the list!

You asked for ABOUT THE FOOD

  • IS THE MENU A LA CARTE?
  • Yes, our menu is completely à la carte. You may order any item in any portion size. We offer Small, Medium and Large sizes of most items. You may mix and match sizes, as well as select side dishes to complement your main entrées.

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  • HOW LONG CAN THE FOOD STAY IN MY REFRIGERATOR?
  • The food will stay very fresh in your refrigerator for at least four to five days from the day of the delivery. We recommend eating salads and seafood on the front end of your delivery.

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  • IS THE FOOD FULLY COOKED WHEN IT IS DELIVERED?
  • Yes.  The food is fully cooked with the exception of a few special items such as our Cordon Bleu and Summer BBQ packages, which are prepared uncooked and delivered chilled. Re-heating and cooking instructions are included on your personalized menu.

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  • DO YOU OFFER NUTRITIONAL ANALYSIS?
  • At this time, we do not offer nutritional analysis. Our portions are more generous than USDA guidelines, and their very complex database does not integrate itself with ours. We can offer general nutritional information by reviewing the recipe ingredients with you in terms of protein, fat/dairy and carbohydrates, or any other specific need you might have.

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  • DO YOU HAVE LOW SODIUM OPTIONS?
  • Yes.  We have two options; we either prepare the meals “as is” which is just lightly salted or we can offer NO SALT. Modifications to meals are available only on Medium and Large sizes, or on multiple orders (at least two) of our Small size.

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  • DO YOU PREPARE DAIRY-FREE MEALS?
  • Yes, we are able to omit dairy in almost all of our dishes.  If they are not "naturally"  dairy-free already, we can make modifictions on Medium and Large sizes, or on multiples (at least two) of our Small size.  Cheese can be sent “on the side”, if you desire.  Simple cheese toppings on a dish can be omitted on any size. 

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  • DO YOU HAVE GLUTEN FREE OPTIONS?
  • Yes.  If they are not "naturally" gluten-free already, when the particular item lends itself to be modified, we can offer gluten-free options on our Medium and Large sizes, or on multiples (at least two) of our Small size.

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  • WHERE ARE YOUR GLUTEN FREE ITEMS LISTED?
  • Our gluten free choices are available under the Menu tab on the home page. Select the week you would like to review, and click on the small pull-down menu at the top of the week's selections.

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  • I HAVE CELIAC DISEASE. CAN YOU ACCOMMODATE MY DIETARY NEEDS?
  • Yes, we are able to bring you gluten-free options for most of our meals, from flours, to pastas, to soy sauce, to bread crumbs, etc. We customize the meals to fit the client's dietary needs. We can offer gluten-free options on our Medium and Large sizes, or on multiples (at least 2) of our Small size.

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  • DO YOU HAVE GLUTEN FREE DESSERTS?
  • At this time, we do not offer gluten free desserts on our menus.  Please check our ingredients list for more information on any dish.

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  • I HAVE A NUT ALLERGY. CAN I REQUEST THAT MY MEALS BE NUT-FREE?
  • Yes.  Nut-free dishes are available for Large and Medium or multiples (at least two) of Small sized orders.  All salads can be nut-free regardless of size. We adhere to the strictest guidelines to keep nut-free dishes specifically separated in the kitchen.

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  • DO YOU USE MSG, ARTIFICIAL PRESERVATIVES OR ARTIFICIAL SWEETENERS?
  • No. We never use artificial preservatives or sweeteners.  We find that nature has provided the best sweeteners and natural preservatives, giving our meals delicious freshness and healthier sweetness.

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  • DO YOU OFFER VEGETARIAN AND VEGAN SELECTIONS
  • Yes.  We offer a wide variety of vegetarian and vegan entrees. Many of our dishes can be modified to be vegetarian.  Vegetarian and vegan prepared dishes are available when possible as modifications on Large, Medium and multiples (at least two) of our Small size.

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  • DO YOU USE ORGANIC INGREDIENTS?
  • Yes, many of our ingredients are organic. Our produce is delivered fresh daily from local vendors and farmers practicing sustainable farming methods. Our meats are primarily from Niman Ranch and Fulton Farms out of Sonoma County. These two companies are highly prized for their high quality, hormone and antibiotic free practices. 

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  • IS YOUR FISH WILD?
  • Sometimes.  Our farmed fish comes from the Pacific in Canada and from the Atlantic in Scotland. It is always best to inquire about specific offerings, as our sources for the best fish are always changing!

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Call us today!  415.485.1122
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